Maintenance, support and development of existing software.
Take care of the applications, platforms and systems running in your company.
Start your programming cooperation
with an experienced IT partner.
Does your Company have software that it works with on a daily basis, but needs upgrading? Do you want to implement new features and enhancements? Or maybe your platform is prone to crashes and requires immediate 24/7 troubleshooting?
Then reach out to Innovation Software! We are a Software House operating in the industry since 2015. We have a track record of dozens of software project acquisitions and follow-on work from other contractors. We know how to work with existing software, including slightly older ones. We are involved in the modernisation, development and improvement of applications, platforms and systems for companies in many industries.
OUR SERVICES
Check what we can do for you
Are you looking for a new IT partner?
The first step towards starting a collaboration is a call, during which we not only get to know your business needs, but also get to know you and your company. Finding a common language and a similar view of the business is very important for a smooth programming cooperation.
Knowing your goals and needs, we can move on to conducting an audit. Based on a detailed code analysis, we will prepare an offer dedicated to your business, including a quote with maximum estimations. In software projects, maximum estimates are time and cost assumptions that we will not exceed. The buffer we assume is for safety purposes and to avoid possible delays.
The next step is to complete the formalities. We will provide you with model agreements: a non-disclosure agreement and a cooperation agreement. Signing the NDA and the MoU protects the interests of both parties. We do not impose long-term commitments on you. We settle for real hours worked on the basis of regular invoices.
Once contracts have been signed and quotations and project work schedules accepted, we can move on to maintenance and development work. An individually tailored team of specialists is assigned to each assignment. If, during the course of an assignment, the need arises to start a separate project or accelerate the work – let us know. We provide scalable project teams that will adapt to your current needs.
Knowing your goals and needs, we can move on to conducting an audit. Based on a detailed code analysis, we will prepare an offer dedicated to your business, including a quote with maximum estimations. In software projects, maximum estimates are time and cost assumptions that we will not exceed. The buffer we assume is for safety purposes and to avoid possible delays.
The next step is to complete the formalities. We will provide you with model agreements: a non-disclosure agreement and a cooperation agreement. Signing the NDA and the MoU protects the interests of both parties. We do not impose long-term commitments on you. We settle for real hours worked on the basis of regular invoices.
Once contracts have been signed and quotations and project work schedules accepted, we can move on to maintenance and development work. An individually tailored team of specialists is assigned to each assignment. If, during the course of an assignment, the need arises to start a separate project or accelerate the work – let us know. We provide scalable project teams that will adapt to your current needs.
0 -person team
0 + years on the market
0 + successful projects
Step-by-step programming audit
Business analysis
Thanks to the analysis of the business layer, we will check what are the most important objectives currently set for the system. The audit will allow us to better understand the way in which your company operates, as well as to find out what business needs the software addresses. This is an important aspect that will improve further work of the auditors, so it should be analysed at the very beginning. After all, it is the system that should be for your business, and not the other way around.
Code verification
Knowing the basic scope from a business angle, our Tech Lead will check:
- What technologies have been used to build the software and whether they are properly selected.
- The versions of the libraries used and whether they need updating.
- What form of local environment configuration is in place, and whether there is a Docker configuration.
- The correctness and clarity of the code, the use of good practices when writing the code and its state of maintenance.
Infrastructure verification
In the next stage of the software audit, our Tech Lead will check:
- The servers your software is running on, their current status and load.
- Whether you have monitoring in place.
- Whether the software has a properly configured CI/CD.
- Whether a code repository is maintained.
Project documentation verification
Finally, our Project Manager will undertake a documentation review, which will check:
- Has documentation been maintained. If so, how up-to-date is it?
- How detailed is the project documentation.
- Whether the most important processes such as the configuration of the local environment or the deployment process have been described in the project documentation.
- Whether the documentation includes a regression test checklist.
What do you, as the Client, obtain after the audit?
The result of the audit is a summary in the form of a PDF file, in which we describe:
- The result of the audit, summarising the current situation in the project.
- Our recommendations for project work, broken down into two categories:
-
- We will mark the programming tasks that we recommend to be completed first as important and urgent.
- We will place the remaining recommendations in the important and non-urgent categories, which we recommend scheduling for implementation after the most urgent shuffles have been completed.
From the beginning of our cooperation, we focus on complete understanding and transparency. We want our recommendations to be understandable also for the clients without specialist programming knowledge. By commissioning an audit to the Innovation Software team, you can be sure that the audit results and work recommendations will be explained in non-technical language (!).
Upon request, we will also be happy to arrange an online meeting to summarise the outcome of the audit, where we will also answer your additional questions or concerns.
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FAQ
What is the process of taking over a software project from another contractor?
The process of taking over a software project according to Innovation Software is as follows:
- Understanding of the client company, assumptions and plans for the software.
- Thorough code and documentation audit.
- Estimate of initial work – the client may also commission a few tasks on a trial basis.
- Evaluation of cooperation based on a brief discussion with the client.
- Provision of a quote for the planned work, as well as a maximum time estimate.
- Commissioning of the full scope of work by the client.
With each implementation, we take into account the most relevant IT project management issues, such as security, ongoing updates or thorough testing. Once the project has been completely taken over by our team, the standard phase of task execution, testing and regular releases of new versions (e.g. weekly) follows.
We are experienced in taking charge of IT projects such as:
- web applications (PHP, Symfony, Laravel),
- mobile applications (React Native, Flutter),
- sales platforms (Woocommerce, Prestashop, Sylius, Magento, IdoSell, as well as dedicated software),
- proprietary CRM systems,
- proprietary business management systems (ERP type),
- legacy systems.
How fast is it possible for developers to start work?
The start of programming work depends on many factors, such as the technological advancement of the project, its size, the availability of programmers, as well as the organisation of formalities and the provision of necessary access data.
As a rule, we manage to complete the entire organisational part – from the first contact with the client, through audit, preparation of specifications, quotations, negotiation of the offer, acceptance of cooperation terms, signing of contracts and obtaining access – within a few weeks.
From the moment the contracts are signed and the action plan approved, we are able to start organising the work of the developers within a few working days.
What information do I need to obtain from my current IT Partner?
When deciding to transfer the development care of a platform, system or application to another Contractor, care should be taken to organise the necessary information from the current Software House or internal IT Team.
Access to the source code is crucial (e.g. on a GIT repository, if one has been maintained), as well as to the server on which the software is hosted.
If available, project documentation and/or descriptions of tasks commissioned to date from the current Contractor will also be useful.
What technologies do you work with?
- Main technology stack of our Backend Developers:
– PHP,
– Symfony,
– Laravel,
– MySQL,
– MariaDB,
– MS SQL,
– Redis,
– RabbitMQ,
– ElasticSearch,
– TDD,
– DDD,
– REST-API/SOAP - Main technology stack of our Frontend Developers:
– HTML,
– CSS, JS,
– jQuery,
– VueJS,
– ReactJS - Main technology stack of our Mobile Developers:
– React Native,
– Flutter, - Main technology stack of our Sys Admins/DevOps:
– Linux Debian/Ubuntu,
– apache2,
– redis,
– rabbit,
– elasticsearch
Do you maintain and develop all possible platforms, IT systems and applications?
We are mainly involved in the maintenance, care and development of IT projects such as:
- web applications (PHP, Symfony, Laravel),
- B2B and B2B sales platforms (Woocommerce, Prestashop, Sylius, Magento, IdoSell, as well as dedicated software),
- CRM systems,
- proprietary software dedicated to industries, e.g.: software for wholesalers, accounting offices, recruitment agencies,
- iOS and/or Android mobile applications (React Native, Flutter).
Even if there is no solution above that you would like to commission us to maintain, you are still welcome to contact us – during a short conversation we will determine whether we have room to work together or at least try to recommend someone who can handle the topic.
What if the software breaks down? How quickly will you fix the failure?
For customers whose software is particularly prone to failure (e.g. in the post-implementation period), we recommend using the special maintenance and care service we offer, with a response time of 2 hours from the notification of failure. We recommend it to companies whose product has just been launched on the market, as well as representatives of the e-commerce sector, for whom a failure of a sales platform means the loss of a customer and lack of revenue.
What is the step-by-step process for fixing the failure?
- Detecting or reporting a problem.
Innovation Software’s developer will detect the failure via the monitoring system or it will be reported by the customer.
2. Response up to 2h.
The developer will respond to the emergence of a fault within 2h of reporting.
3. Quick repair.
Depending on the complexity of the breakdown, it will be repaired in the shortest possible time.
4. Long-term solution.
Proposing measures to solve the problem in the long term and prevent failures from occurring in the future.
Do I need to purchase an hourly package for the month?
When using Innovation Software’s programming support, there is no need to purchase hourly packages for the month. The scope of work is agreed on an ongoing basis, depending on your needs and financial capabilities.
How much are the advances?
We do not use a system of advance payment or payment upon completion of the entire assignment. We settle on an ongoing basis on the basis of invoices issued, as a rule, on a weekly basis for work on the tasks carried out.
What is the minimum hourly scope of work required to start a programming collaboration?
In order to ensure regularity and deliver regular results, we recommend that you opt to take the service from 40-80h/month, but this is not a requirement.
We run both 40-80h/month and 700-800h/month projects.
How much does an audit of existing software cost?
The initial audit is carried out as part of the mutual acquaintance between the two companies.
We have always been keen to keep the threshold for familiarisation as low as possible. For this reason, we have decided to offer a free audit service.
Conducting a short, but professional software audit will allow us to quickly and efficiently provide you with real value in a simple and clear form. The resulting documentation, together with the results of the audit, will help you to know the reality of your software solution.
Do you have in-house or contracted developers?
All the Programmers we work with are employed directly by Innovation Software. At the moment, the Team consists of approximately 40 Specialists.
Will I get a dedicated Team to work on my project?
Yes. When we start a new software project, we try to select the right team in accordance with the client’s expectations. We want the turnover in the Project Team to be as low as possible. Unless there is a random situation, the Team is permanent.
If a new person needs to be implemented, the Project Manager and Tech Lead are always involved, so with the support of the above-mentioned people and the maintenance of project documentation, the implementation of a new person in a random situation is not a problem.
How will the project work be managed? Will there be a Project Manager/Tech Lead/Tester on the Team?
Absolutely yes. The presence of these people is crucial to the effective and efficient running of the project.
For projects whose developers’ working hours exceed 80h/month, we offer support in the form of a Project Manager and Tester at no extra charge!
The IT Project Manager will take care of the organisation of the developers’ work, and the Tester will make sure that everything works as it should or report any bugs before the project is released to the public.
Will the code be on the repository?
We carry out the work in 1- or 2-week sprints, and our clients have constant access to GIT with a code repository.
Will project documentation be maintained?
We take care of an organised and structured project process from the beginning to the end of the programming work. During the course of the assignment, we maintain project documentation, which is the basis for building software solutions in IT. The descriptions and explanations contained in the documentation help to avoid misunderstandings at subsequent stages of the project.
How will you ensure the quality of the programming work? Do you carry out code review/testing? Do you write automated tests?
Above all, we always write code in accordance with SOLID, KISS, DRY, YAGNI principles.
We are committed to ensuring that it is readable and optimised for the situation at hand, both in terms of performance and operational logic.
Every project has processes in place as standard:
- code review – verification of code by developers as soon as it is created, according to proven practices,
- deployments to production environments are systematised and implemented using the CI/CD process,
- manual regression tests by the Tester,
- manual functional tests by the Tester,
- detailed and accurate description of tasks by the Project Manager,
- constant telephone and text communication by the Project Manager, as well as regular meetings with the Project Team,
- consultations and technical arrangements involving a Tech Lead with extensive experience.
In addition to the above, we are also happy to provide an automated test writing process to automate repetitive tasks.
Each process is described with us and has a beginning, an end, as well as the exact steps to be followed – ensuring that each project is conducted according to internally established standards.
Are copyrights transferred?
Upon completion of the work from a given Sprint/scope of work on an IT project, we always transfer 100% of the copyright to the completed work.
Is a non-disclosure agreement signed?
We sign an NDA with each client to protect the interests of both parties.
Moreover, the cooperation agreements we sign are framework and flexible. In addition, we sign an NDA with each client, which allows us to protect the interests of both parties.
Is a contract signed for the execution of the programming work / cooperation agreement?
Yes. We sign a framework cooperation agreement so that you can easily outsource tasks to us for implementation, while formally being covered by the agreement and its provisions.
Maintenance and development of your software with an SLA of up to 2h
We provide a special maintenance and care service with a response time within 2 hours of reporting a failure. It is dedicated to clients whose software is particularly prone to failures. We recommend it, among others, to companies whose product has just been launched on the market, as well as representatives of the e-commerce sector, for whom the failure of a sales platform means the loss of a customer and lack of revenue.
Detecting or reporting a problem
Innovation Software’s developer will detect the failure via the monitoring system or it will be reported by the customer.
Response up to 2h
The developer will respond to the emergence of a failure within 2h of the report.
Fast repair
Depending on the complexity of the breakdown, it will be repaired in the shortest possible time.
Long-term solution
We propose measures to solve the problem in the long term and prevent failures from occurring in the future.
Join the group of
Our Clients
Wondering if it’s worth starting a software development partnership with Innovation Software? Let our existing customers give you the answer 🙂
Are you looking for a trustworthy company? Do you want an IT service provider with experience in software maintenance and development? Contact us today
and tell us more about your company’s software plans and needs.
Why choose Innovation Software?
We have been in the industry since 2015. We are a dynamically developing software house’m, specializing in PHP. Our team is constantly growing – currently it has about 40 specialists.
This allows for scalability of project teams. At any time, you can ask for the implementation of further developers to the project or for the reduction of the project team.
In addition to programmers (backend developer, frontend developer, fullstack developer), we have Project Managers, Testers, Tech Leads on board, as well as a team responsible for Marketing and Recruitment. The Innovation Software team is constantly joined by people responding to the needs of us and our customers.
40+
experts in our Team
scalable
project Team
access to our
know-how
right
programming
pratcices
Over the years, our developers have implemented projects in many technologies, with clients from various industries. By starting cooperation with Innovation Software, you automatically gain access to all our knowledge and good practices developed over the last 8 years.
Years of practice allow for improvement and improvement of implemented solutions. Thanks to the use of good programming practices, such as SOLID, KISS, DRY, YAGNI, the code we write is “clean” and transparent and long-term affects the good maintenance of solutions.
We work with dozens of technologies on a daily basis. We specialize in PHP and Laravel and Symfony frameworks.
Efficient communication is the basis for us. We try to respond to inquiries sent on business days until 15:00 on the same day. Formalities, such as signing contracts and agreeing the scope of work, we try to settle on an ongoing basis – without unnecessary extension.
After starting the design work, we always decide on the form of communication preferred by the customer. You choose whether you prefer to exchange emails, messages on Whatsapp, or call Teams, Skype or Google Meet.
The form of organization of tasks to be carried out will also be adapted to the format currently operating in your Company. Are you currently working at Trello, Jira, Confluence? Or do you prefer another tool?
efficient
communication
form of
communication
is up to you
vaulation with
maximum estimates
guarantee
of budget compilance
After discussing the plan for the construction of proprietary software, each of our clients can count on a dedicated offer along with a valuation, which we prepare for free. The valuation contains maximum estimates, so that you already know at the start how much the implementation of a given project will make you. We guarantee to keep the budget, while being flexible in adjusting the scope of work at the project implementation stage.
We do not use the advance payment system or payment after the entire order for the construction of dedicated software. We settle on an ongoing basis on the basis of invoices issued every month for a real worked range of hours. As a rule, we deliver the project faster than we expected, and less hours worked = lower costs.
We focus strongly on business and customer goals, choosing the best available solutions. We use an unconventional approach that allows us to respond to the needs of our customers 100%. We always offer several alternative solutions, giving you the opportunity to choose. Our leading programming language is PHP – stable, secure and easy to use. This popular, modern and constantly developed technology is recommended by us in programming projects also because of its profitability. Compared to using the services of programmers specializing in a different technological stack, software built on PHP comes out really favorably.
Although most of our clients have been cooperating with us for several years, our domain is not to impose long-term obligations. Both parties may terminate the cooperation at any time. We sign framework, flexible cooperation agreements. In addition, we sign an NDA with each client, which allows us to protect the interests of both parties.
no long-term
obligations
we focus on your
business goals
project
documentation
we transfer
copyrights
We take care of an organized and orderly design process from the beginning to the end of programming work. During the execution of the order, we keep project documentation, which is the basis for building software solutions in IT. The descriptions and explanations included in the documentation allow to avoid misunderstandings at subsequent stages of the project. We work in 1-week or 2-week sprints, and our clients have constant access to GIT from the code repository.
In order to ensure the smooth course of design work, we take care of regular code testing by our Testers. The Testers team, which is an integral part of the process of building proprietary software, is responsible for ongoing unit and functional tests. Possible errors are caught and corrected on an ongoing basis, thanks to which the design work is carried out efficiently, without complications and delays.
After completing the activities on the copyright software, we transfer 100% of the copyright to the work done.
Check out the industries we work with
Over the years, we have had the pleasure of cooperating with numerous companies, both from Poland and abroad.
Our clients are representatives of various industries, such as:
Our clients are representatives of various industries, such as:
logistic
fashion
pharmacy
automotive
construction
Programming solutions by Innovation Software are used on a daily basis by:
law firms
online bookstores
floristy shops
WE TAKE CARE OF DEVELOPMENT AND MAINTENANCE OF OUR CLIENT'S SOFTWARE
Find out who we work with
Check the results of our work
Online bookstore and second-hand bookstore Tezeusz
Extensive modernization and development of the e-commerce platform www.tezeusz.pl. Taking over the design work after another Software House team, changing the approach to customer problems. Implementation of the project by small steps – implementation of corrections gradually, thanks to which the customer saw the effects of changes much faster than
in the case of a complete reconstruction of the service.The effects we have achieved:
- increase in revenue,
- building a smart search engine,
- page acceleration,
- capacity increase
E-commerce platform Hanipol
Long-term cooperation, based on the maintenance and care of the B2B sales platform. We took over the design work after another Software House. We have created design documentation and implemented numerous improvements in the sales process of the customer.
The effects we have achieved:
- numerous improvements in the purchasing process, including adding products to “ubionych” and efficient
- removal of products from the basket,
- improved login and registration process,
- created design documentation and clean code
Contact us!
We are available for you on working days from 9:00 to 17:00.
Call us or fill in a form – the choice of the preferred form of contact is yours!
We effort to reply to messages and forms sent by 15:00 on the same day.
We focus on efficient processing of applications from our potential customers.
Let’s talk about a software collaboration for your company!
- messages sent by 3 p.m. are answered the same day,
- we guarantee a free valuation for the project,
- we carry out a detailed analysis and valuation of the project with maximum estimates,
- our team is constantly growing – we currently count 40+ specialists,
- we have been operating in the IT industry since 2015,
- we always put your business goals first,
- we have completed dozens of original projects, as well as developed existing applications and platforms